LiveSME Workflow

LiveSME Workflow maximizes the investment in human capital. Whether administrative (e.g., human resources, time sheets), document-centric (e.g., contracts, engineering requests), decision-centric (e.g., claims, underwriting), or services-centric (e.g., account processing), maximize the time and resources your team spends getting the job done. Change is inevitable in businesses and the adaptability of the workflow solution to processes change is a key requirement when committing to a workflow product. LiveSME Workflow is engineered to easily modify existing applications to suit your evolving business needs while preserving existing data.

Efficiency
Trigger instant notification of events within a workflow to one or many users. Creation, insertion, updating or deletion of tasks can trigger an email message or SMS to be sent to another user/s alerting them of an update of the status. Monitor the stage of a workflow instance as well as the team member’s roles and responsibilities.

Traceability
LiveSME Workflow traces information creation, updates, deletions and approval. Traditional systems has limitations in that while they provide users a way of completing their tasks, they do not ensure the tasks are accomplished. LiveSME Workflow uses task lists and escalation rules so tasks that need to be done always get done. Through audit trails and performance monitoring, LiveSME Workflow can identify inefficiencies in workflows as well as where the bottlenecks are.

   
 

 
Secured Login
On-demand operation —
no additional software to install
No expensive software license
No maintenance
 
  Value Added Services
Unlimited phone & email support
Weekly training
Free integration to other LiveSME business modules
 
  Affordability
S$20/- per month for per module user per user
 
     
Reach
Allows the system users to access the application anywhere & anytime as long as there is internet access and a web browser, such as Internet Explorer.

Performance
Powered by our powerful back-end infrastructure, LiveSME Dashboard performance gives the user a responsive experience in terms of the response time required for loading a dashboard.

Quality Management
LiveSME Workflow allows the option to adopt quality standards through implementing the recommended business processes.

Reports
Through visual charts and graphs, LiveSME Workflow allows the ability to quickly and easily produce timely reports for process and activity metrics such as benchmarks on process performance, service-level attainment, activity completion, overdue work, and much more.

 


   
   
   
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