Aksaas believes that customer support is an important factor in differentiating its products and services from those of its competitors. The Company is prepared to setup sales and support offices and support telephone lines in some important countries (China, Malaysia, US, Germany) upon client’s request.
Technical Support Aksaas and its technical support staff can be reached via telephone, fax, and e-mail. In addition to face-to-face consultations with Nothacker’s technicians, all technical documentation, FAQ, known product problems and resolutions are on Nothacker’s website. For all technical product problems, the Company is building a knowledge base of problems, enhancements and resolutions and published on Aksaas’ official website.
